Enterprise Oriented Services

(Position Paper)
  • Daniel Oppenheim
  • Krishna Ratakonda
  • Yi-Min Chee
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6275)


We describe a service-oriented framework that supports how distributed enterprises can collaborate on doing work. Our model separates the concerns of doing from managing work. Work is modeled as a capability and can be provided as a service by some organization. A desired business outcome can then be described by its required capabilities. The framework enables dynamic composition of capabilities into just-in-time service plans that can be executed collaboratively by distributed organizations. A Hub is used to manage and coordinate the overall work. It comprises stakeholders from the collaborating organizations. The Hub’s infrastructure enables them to see the big picture, detect issues early, decide on the best response, and quickly enact their decision. Executing service plans can then be modified in real-time, providing the enterprise with agility and flexibility.


enterprise adaptive processes agility human-services work 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Daniel Oppenheim
    • 1
  • Krishna Ratakonda
    • 1
  • Yi-Min Chee
    • 1
  1. 1.IBM T.J. Watson Research CenterHawthorneUSA

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