Towards a Sophisticated Understanding of Service Design for Enterprise Architecture

  • Stephan Aier
  • Bettina Gleichauf
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5472)


The service orientation approach emerged form the software engineering community and has now become a widely discussed design paradigm for almost every aspect of an enterprise architecture (EA). However, experience from cases studies has shown that it is necessary to explicitly differentiate service categories in EA, its goals and its resulting design guidelines. This paper derives a sophisticated understanding of different services categories, their respective goals and design guidelines based on empirical research.


Business Process Process Service Design Guideline Enterprise Architecture Software Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Stephan Aier
    • 1
  • Bettina Gleichauf
    • 1
  1. 1.Institute of Information ManagementUniversity of St. GallenSt. GallenSwitzerland

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