Worker’s Management and Skills Development in a Temporary Team

  • Fabiola MaureiraEmail author
  • Tahar-Hakim Benchekroun
  • Pierre Falzon
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 821)


The current communication is part of the results of the PhD thesis in Ergonomics related to a fire forest coordination and control center in Chile [1] which despite working in a complex and risky dynamic environment, is handled by a temporary team. The aim is to reveal the strategies mobilized by the manager against time to develop individual and collective operators’ skills in order to become an operational team. But also, to identify the leadership style suitable for a temporary team that has to handle a dynamic complex system.

Based on the theories of situated action [2], distributed cognition [3] and distributed social cognition [4], systematic observations were carried out at the control center for six months (2010 and 2011) in order to analyse both the actions and the verbal learning exchanges among team members.

It was observed that the manager articulate situated learning activities by a flexible, dynamic, opportunistic and constructive strategy; encouraging active participation and interaction, the reflexive action on their own practices, mutual knowledge, self-training initiatives, mutual assistance, epistemo-vigilance and collaboration at learning. As a consequence, team members create opportunities, both formal and informal, by mobilizing individual or collective action modalities to learn and develop their skills.

There is scientific support in the sense that leadership style shown by the manager at combining different leadership approaches is more effective for temporary work environments.


Leadership Risky dynamic systems Temporary workers 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.University of ConcepcionConcepcionChile
  2. 2.Conservatoire nationale des arts et métiersParisFrance

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