Advertisement

Collaborative Design Methods and Macroergonomics as Organizational Tools for Distance Education’s Design Teams

  • Cid Boechat
  • Claudia Mont’Alvão
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 821)

Abstract

This paper discusses the possibility of using collaborative methodologies of Design and Ergonomics, such as Participatory Design, Design Thinking, Management Design and Macroergonomics, among others, as tools for solving organizational challenges faced by multidisciplinary teams that produce educational material. Distance Education can present, due to its intrinsic characteristics and cultural issues, difficulties of adoption and implementation by students and professionals. On top of that, new technologies have changed social and educational paradigms, requiring the educational institutions to form multidisciplinary teams and to invest in equipment to keep up with the development of information and communication technologies (ICTs). Therefore, this paper contextualizes the process of educational content creation, based on current technological and pedagogical demands. It also points out the importance of choosing management options that help the multidisciplinary team to reach its full potential and produce high quality material. For that, this paper addresses Design and Ergonomics as collaborative tools to achieve the management guidelines required to improve the multidisciplinary processes. Finally, it proposes a case study to ascertain the applicability of the theoretical concepts raised.

Keywords

Distance Education Macroergonomics Ergodesign 

References

  1. Bejerano AR (2008) Face-to-face or online instruction? Face-to-face is better. Commun Curr 3(3):1–3Google Scholar
  2. Boland RJ Jr, Collopy F (2004) Managing as designing. Stanford University Press, StanfordGoogle Scholar
  3. Bonoma TV (1985) Case research in marketing: opportunities, problems, and a process. J Mark Res 22(2):199–208CrossRefGoogle Scholar
  4. Brown O Jr (2005) Participatory Ergonomics (PE). In: Stanton N, Salas E, Hendrick H, Hedge A, Brookhuis K (eds) Handbook of human factors and ergonomics methods. CRC Press, Boca Raton, pp 81-1–81-7Google Scholar
  5. Brown T (2009) Change by design: how design thinking transforms organizations and inspires innovation. Harper Business, New YorkGoogle Scholar
  6. Buchanan R (2015) Worlds in the making: design, management, and the reform of organizational culture. She Ji J Des Econ Innov 1(1):5–21CrossRefGoogle Scholar
  7. Búrigo C, Cerny R, Teixeira G, Marcelino L (2016) A Gestão Colaborativa no processo formativo da EAD. Revista Gestão Universitária na América Latina - GUAL 9(1):165–176CrossRefGoogle Scholar
  8. Carayon P, Hoonakker P, Smith MJ (2012) Human factors in organizational design and management. In: Salvendy G (ed) Handbook of human factors and ergonomics. Wiley, Hoboken, pp 534–552CrossRefGoogle Scholar
  9. Dul J, Ceylan C (2010) Work environments for employee creativity. Ergonomics 54(1):1–25Google Scholar
  10. Freeman R (2005) Creating learning materials for open and distance learning: a handbook for authors and instructional designers. Commonwealth of Learning, VancouverGoogle Scholar
  11. Gbenoba F, Dahunsi O (2014) Instructional materials development in ODL: achievements, prospects and challenges. J Educ Soc Res 4(7):138–143Google Scholar
  12. Getty RL (1989) The macroergonomical challenge of industrial teaming arrangements’ organizational structure. In: Proceedings of the human factors and ergonomics society annual meeting, vol 33(13). Sage, London, pp 836–840Google Scholar
  13. Hendrick HW, Kleiner B (2001) Macroergonomics: an introduction to work system design. Human Factors and Ergonomics Society, Santa Monica (CA)Google Scholar
  14. Hendrick HW, Kleiner B (2002) Macroergonomics: theory, methods, and applications. CRC Press, New JerseyCrossRefGoogle Scholar
  15. Hendrick HW (2005) Macroergonomic methods. In: Stanton N, Salas E, Hendrick H, Hedge A, Brookhuis K (eds) Handbook of human factors and ergonomics methods. CRC Press, Boca Raton, pp 81-1–81-7Google Scholar
  16. Hoeft RM, Fitzhugh SL (2013) Applying a macroergonomic approach to the design and analysis of business software. In: Proceedings of the human factors and ergonomics society annual meeting, vol 57(1). Sage, London, pp 409– 413Google Scholar
  17. Jarvis P, Griffin C, Holford J (2008) The theory & practice of learning. Routledge Falmer, LondonGoogle Scholar
  18. Kleiner BM, Hendrick HW (2008) Human factors in organizational design and management of industrial plants. Int J Technol Hum Interact 4(1):113–127CrossRefGoogle Scholar
  19. Kroner G (2016) 4th Annual LMS data update, 3 October 2016. http://edutechnica.com/2016/10/03/4th-annual-lms-data-update/. Accessed 7 Mar 2018
  20. Mallmann EM, Catapan AH (2007) Materiais Didáticos em Educação a Distância: gestão e mediação pedagógica. Linhas 8(2):63–75Google Scholar
  21. Moraes A (2013) Ergonomia, ergodesign e usabilidade: algumas histórias, precursores: divergências e convergências. Ergodesign e HCI 1(1):1–9Google Scholar
  22. Moreira M (2009) A composição e o funcionamento da equipe de produção. In: Litto F, Formiga M (eds) EDUCAÇÂO A DISTÂNCIA: O ESTADO DA ARTE – VOLUME 1. Pearson, São Paulo, pp 370–378Google Scholar
  23. Oliveira D (2013) O uso do vídeo em EAD: desafios no processo de ensino aprendizagem. Revista Cesuca Virtual: Conhecimento sem Fronteiras 1(1):1–15MathSciNetGoogle Scholar
  24. Samans J: The impact of web-based technology on Distance Education in the United States. http://www.nyu.edu/classes/keefer/waoe/samans.html. Accessed 7 Mar 2017
  25. Silva NAN (2012) Abordagens Participativas para o Design: Metodologias e plataformas sociotécnicas como suporte ao design interdisciplinar e aberto a participação. PUC-SP, São PauloGoogle Scholar
  26. Smith MJ, Sainfort PC (1989) A balance theory of job design for stress reduction. Int J Ind Ergon 4(1):67–79CrossRefGoogle Scholar
  27. STRIDE (2005) Development and revision of self-learning materials. IGNOU, New DelhiGoogle Scholar
  28. Teixeira OAF, Weschenfelder GV (2013) Evolução do EAD e as novas mídias. Revista Cesuca Virtual: Conhecimento sem Fronteiras 1(1):1–21Google Scholar
  29. Tinio VL (2003) ICT in education: an e-primer. United Nations Development Programme, New YorkGoogle Scholar
  30. Watson J, Smith TJ, Kraemer S, Halverson R, Woodcock A (2009) Macroergonomics in education: on your mark, set, GO! In: Proceedings of the human factors and ergonomics society annual meeting, vol 53(1). Sage, London, pp 1042–1046Google Scholar
  31. Wilcox S (1998) Human factors in the industrial designers’ society of America. In: Human factors and ergonomics society bulletin, vol 41(10). HFESGoogle Scholar
  32. Yap L, Vitallis T, Legg S (1997) Ergodesign: from description to transformation. In: Proceedings of the 13th triennial congress of the international ergonomics association, vol 2. Finnish Institute of Occupational Health, Helsinki, pp 320–322Google Scholar
  33. Yin RK (2014) Case study research: design and methods. Sage, LondonGoogle Scholar

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.PPGDesignPontifical Catholic University of Rio de JaneiroRio de JaneiroBrazil

Personalised recommendations