Quality of Work Life and Differences in Demographic Characteristics Among Managerial Staff in Algerian Tertiary Sector

  • Bouhafs MebarkiEmail author
  • Mohammed El Amine Ahmed Fouatih
  • Mohamed Mokdad
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 821)


The aim of the present paper is to measure the level of quality of work life (QWL) and to study the differences in demographic characteristics (gender, age, work experience and socio-professional category) among managerial staff in two public settings from tertiary sector based in Oran - Algeria.

A total sample of 252 managerial staff members participated in the study. Data were collected using a questionnaire technique.

The analysis of the results showed that the level of QWL was medium, and there were no statistically significant differences in QWL between demographic characteristics categories (1) gender, (2) age, (3) work experience in these two organizations and (4) socio-professional categories. The results are discussed in the light of previous researches.

Finally, the study concluded that the QWL needs more attention from management levels in the public sector in Algeria.


Quality of work life (QWL) Demographic characteristics Managerial staff 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Bouhafs Mebarki
    • 1
    Email author
  • Mohammed El Amine Ahmed Fouatih
    • 1
    • 2
  • Mohamed Mokdad
    • 1
    • 2
    • 3
  1. 1.Laboratory of Ergonomics and Prevention of RisksUniversity of Oran2OranAlgeria
  2. 2.Tlemcen UniversityTlemcenAlgeria
  3. 3.Bahrain UniversityZallaqBahrain

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