The Use of Standards for Identifying, Codifying and Transmitting Expert Ergonomic Knowledge

  • Gill WhitneyEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 824)


Formal technical standards based on ergonomic principles can ensure that products, systems and services are fit for purpose, accessible and useable. The application of these standards should be used to ensure that items of technology meet political requirements for equality by enabling the full range of end users to participate in the digital society. Ergonomists and representatives of consumers participate in the specification and creation of these standards to ensure that their content is relevant, correct and up-to-date. They work to ensure that the standards accurately represent the needs and requirements of end users including amongst others people with disabilities, older people and people with different language and cultural backgrounds. A number of these standards are referenced in law and in procurement contracts. They are not often not used in higher education resulting in knowledge deficit for young technical professionals. The paper is based on the authors experience including working in the area of accessibility standardization and at a University which prides itself on the diversity of its staff and has students from more than 150 nations. The paper ends with a consideration of the way in which more effective use can be made of these standards.


Standard Knowledge transfer Accessibility 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Middlesex UniversityLondonUK

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