Designing Sustainable Business Models: Exploring IoT-Enabled Strategies to Drive Sustainable Consumption

  • Nancy BockenEmail author
  • Emilia Ingemarsdotter
  • Diana Gonzalez
Part of the Palgrave Studies in Sustainable Business In Association with Future Earth book series (PSSBAFE)


Sustainable business models, and product service systems (PSS) specifically, have been positioned as a way to achieve greater levels of sustainability. The Internet of Things (IoT) has been described as a trend that is shaping future innovations. Here, we focus on how IoT capabilities could be leveraged in PSS to encourage sustainable consumption during the use phase. We investigate the following question: How can IoT capabilities be used to design appropriate PSS solutions that encourage sustainable consumption? We develop and apply a framework to existing business cases to support sustainable business model design. We identify strategies that could improve sustainability performance in the use phase. Future research could explore the actual implementation of such strategies, including the value proposition offered to consumers.


IoT Sustainable business model Sustainable behavior Sustainable consumption Product life cycle Sustainable PSS 



This work was funded by the Circular European Economy Innovative Training Network, Circ€uit, an action funded by the European Commission under the Horizon 2020 Marie Skłodowska Curie Action 2016 (Grant Agreement number 721909).


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Nancy Bocken
    • 1
    Email author
  • Emilia Ingemarsdotter
    • 1
  • Diana Gonzalez
    • 1
  1. 1.Industrial Design Engineering, Delft University of TechnologyDelftThe Netherlands

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