• Marcus L. MartinEmail author
  • Sheryl Heron
  • Lisa Moreno-Walton
  • Michelle Strickland


Diversity and Inclusion in Quality Patient Care, Second Edition: Your Story/Our Story—A Case-Based Compendium is divided into several parts that examine the role of bias and microaggressions in health care. The chapters in Part I are built on the topics covered in our first textbook, Diversity and Inclusion in Quality Patient Care, to include discussions on unconscious bias, microaggressions, gender and transgender bias, cultural competencies in the deaf patient, and the impact of bias on global health care. The remaining chapters function as teaching cases and examine the way bias affects patients, medical and nursing students, resident, nurses, staff, advanced practice providers, and attending physicians.


Introduction Quality care Bias Microaggressions Cultural competency 

Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  • Marcus L. Martin
    • 1
    Email author
  • Sheryl Heron
    • 2
  • Lisa Moreno-Walton
    • 3
  • Michelle Strickland
    • 1
  1. 1.University of VirginiaCharlottesvilleUSA
  2. 2.Emory University School of MedicineAtlantaUSA
  3. 3.Department of Medicine, Section of Emergency MedicineLouisiana State University Health Sciences Center-New OrleansNew OrleansUSA

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