Complex System HCI as a Triangle of Interface, Content, and Person Interaction
For complex systems, the human-system interaction alone should not be the focus of the design problem. Complex system HCI needs to move well beyond human-interface concerns and consider how the triangle formed by interface, content, and person interact within the situational context. Complicating the design of the triangle is that reality implies not a single person, but many people (different audiences) each with varying information needs, which implies dynamic content and may require varying interactions.
KeywordsComplex information Information creation Content HCI
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