Below the Interface: Evaluation of PLM Software Usability and User Self-efficacy

  • Michael SaenzEmail author
  • Marlen Promann
  • Alaina Creager
  • Nancy Rasche
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10918)


In this paper, we discussed a case study on the user experience of a new PLM software system run in a Fortune 500 company. We list the common use cases and made guidelines to solve user experience errors of the software. Each guideline explains the context of the problem with title, explanation, and example included with direction for development improvement.


Corporate culture Enterprise UX structure and process Product Lifecycle Management 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Michael Saenz
    • 1
    Email author
  • Marlen Promann
    • 1
  • Alaina Creager
    • 1
  • Nancy Rasche
    • 1
  1. 1.Purdue UniversityWest LafayetteUSA

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