Flight Safety: ESL Flight Crew Member Use of Crew Alerting and Information Systems

  • Dujuan SevillianEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10906)


Flight Deck Crew Alerting Systems (FDCAS)—alert systems/Quick Reference Handbook (QRH) checklists are designed with an understanding of how to effectively integrate human capabilities with alert system complexities. There are many English as-a-second language (ESL) flight crewmembers that utilize western designed FDCAS. Purpose of this study was to determine if ESL flight crewmembers’ performance was impacted by use of western built FDCAS during non-normal conditions. Results indicated that ESL flight crewmember English language proficiency and background knowledge were factors that influenced their performance when they utilize crew alerting systems and QRH checklists during non-normal conditions. Design and integration of English language on crew alerting systems and QRH checklists were also contributory factors that impacted flight crewmembers’ performance.


Human factors Flight safety System safety Flight deck systems ESL Lexis 



The author is a Sr. Scientist and Engineer for the Boeing Company. “The views expressed in this article are solely those of the author in a private capacity and do not in any way represent the views of The Boeing Company”.


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© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Human Factors and Transport Systems EngineeringCranfield UniversityBedfordUK

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