Inter-sector Backup Behaviors in Parallel Approach ATC: The Effect of Job Satisfaction

  • Yazhe Li
  • Xiaotian E
  • Han Qiao
  • Xiangying Zou
  • Chunhui Lv
  • Lin Xiong
  • Xianghong Sun
  • Jingyu ZhangEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10906)


Inter-sector cooperation between air traffic controllers (ATCos) can provide an effective way to manage controllers’ workload by redistributing individual task-load at a group level, yet this area has not been fully explored. Based on our previous studies which have identified the effects of certain task-level features, this present research aimed to identify the influence of individual difference variables on controllers’ backup decisions. Forty licensed controllers performed thirty-two simulated final approach scenarios in which they had to decide whether to accept a hand-over request made by a controller working in the neighboring sector. We manipulated three key task-level features across scenarios: (1) participants’ task-load, (2) the requestors’ task-load and (3) the close-landing demands of the to-be-hand-over aircraft. We also measured controllers’ work experience and job satisfaction. HLM analysis showed that: after controlling for the effects of task-level variables, job satisfaction had a unique contribution and also interacted with task-level variables in predicting backing up behaviors.


Air traffic control Inter-sector cooperation Job satisfaction 



This research was supported by National Key Research and Development Plan [grant number: 2016YFB1001203] and the Natural Scientific Foundation of China [31671148]. We thank the controllers and other working staffs that helped us to finish the experiment. E Xiaotian and Li Yazhe contributed equally to this paper.


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Yazhe Li
    • 1
    • 2
    • 3
  • Xiaotian E
    • 1
    • 2
  • Han Qiao
    • 1
    • 2
  • Xiangying Zou
    • 1
    • 2
  • Chunhui Lv
    • 1
    • 2
  • Lin Xiong
    • 3
  • Xianghong Sun
    • 1
    • 2
  • Jingyu Zhang
    • 1
    • 2
    Email author
  1. 1.Institute of PsychologyChinese Academy of SciencesBeijingChina
  2. 2.Department of PsychologyUniversity of Chinese Academy of SciencesBeijingChina
  3. 3.Airspace Management Center, Air Traffic Management Bureau, Civil Aviation Administration of ChinaBeijingChina

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