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Inter-sector Backup Behaviors in Parallel Approach ATC: The Effect of Job Satisfaction

  • Yazhe Li
  • Xiaotian E
  • Han Qiao
  • Xiangying Zou
  • Chunhui Lv
  • Lin Xiong
  • Xianghong Sun
  • Jingyu Zhang
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10906)

Abstract

Inter-sector cooperation between air traffic controllers (ATCos) can provide an effective way to manage controllers’ workload by redistributing individual task-load at a group level, yet this area has not been fully explored. Based on our previous studies which have identified the effects of certain task-level features, this present research aimed to identify the influence of individual difference variables on controllers’ backup decisions. Forty licensed controllers performed thirty-two simulated final approach scenarios in which they had to decide whether to accept a hand-over request made by a controller working in the neighboring sector. We manipulated three key task-level features across scenarios: (1) participants’ task-load, (2) the requestors’ task-load and (3) the close-landing demands of the to-be-hand-over aircraft. We also measured controllers’ work experience and job satisfaction. HLM analysis showed that: after controlling for the effects of task-level variables, job satisfaction had a unique contribution and also interacted with task-level variables in predicting backing up behaviors.

Keywords

Air traffic control Inter-sector cooperation Job satisfaction 

Notes

Acknowledgements

This research was supported by National Key Research and Development Plan [grant number: 2016YFB1001203] and the Natural Scientific Foundation of China [31671148]. We thank the controllers and other working staffs that helped us to finish the experiment. E Xiaotian and Li Yazhe contributed equally to this paper.

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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Yazhe Li
    • 1
    • 2
    • 3
  • Xiaotian E
    • 1
    • 2
  • Han Qiao
    • 1
    • 2
  • Xiangying Zou
    • 1
    • 2
  • Chunhui Lv
    • 1
    • 2
  • Lin Xiong
    • 3
  • Xianghong Sun
    • 1
    • 2
  • Jingyu Zhang
    • 1
    • 2
  1. 1.Institute of PsychologyChinese Academy of SciencesBeijingChina
  2. 2.Department of PsychologyUniversity of Chinese Academy of SciencesBeijingChina
  3. 3.Airspace Management Center, Air Traffic Management Bureau, Civil Aviation Administration of ChinaBeijingChina

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