Managing Telework from an Austrian Manager’s Perspective

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 745)

Abstract

Telework is a management technique, proven to improve results and morale. The key to success in telework is an effective leader. This paper is designed to provide an understanding of telework in Austria through face-to-face interviews, from the manager’s perspective in the private sector. The manager determines which employees are permitted to telework, monitors progress, provides support and encouragement, and determines if he/she is productive at work. Becoming effective at managing teleworkers means a change in management style and technique. The principal key issue for results to be most effective in the virtual workplace is that managers accomplish effective managerial communication. Included in this is the importance of feedback, with trust being seen as one of the most important managerial tasks at a distance. An effective style of management can lead to stunning improvements in productivity, profits and customer service.

Keywords

Telework Management Information Technology Austria 

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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.VSM/City University of SeattleBratislavaSlovakia

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