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Errors and Learning for Safety: Creating Uncertainty As an Underlying Mechanism

  • Gudela Grote
Chapter

Abstract

If learning is to be encouraged, error and the resulting increase in uncertainty need to be permitted, and even actively sought, even though they may collide with an organization’s concerns about proving that they are safe. As the author shows, when decisions are made on how uncertainty should best be managed for particular work processes, stability and flexibility requirements need to be analyzed in view of the specific necessities for control and adaptation. The author makes it clear that uncertainty may be beneficial for safety in situations where there is a danger of the over-routinization of behavior due to highly standardized and repetitive task requirements.

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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Gudela Grote
    • 1
  1. 1.ZürichSwitzerland

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