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Crew Resource Management Revisited

  • Jan U. Hagen
Chapter

Abstract

The author offers a long-overdue, critical evaluation of the application of crew resource management (CRM) in aviation. Three decades ago, CRM was developed to reduce the hierarchy gradient on the flight deck. The aim was to achieve open, factual exchanges of information and thought processes in order to ensure the safe operation of flights. However, initial results from an ongoing research study the author has conducted with others have shown that most of the interviewed pilots portrayed CRM not as a fixed, integrated part of their procedures for increasing safety but rather as an add-on that ranked below carrying out their mission, safety, and standard operating procedures. In other words, either CRM has to be reshaped or the training needs to be intensified.

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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Jan U. Hagen
    • 1
  1. 1.BerlinGermany

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