Incorporating Organizational Ambidexterity in the Public Sector Through Servant Leadership

  • Miguel Martinez de Castro Pinto Luz
  • Milton Sousa


This chapter aims to contribute toward a better understanding of servant leadership in a public administration context. We explore how servant leadership can contribute toward greater organizational ambidexterity, allowing public institutions to simultaneously achieve bureaucratic efficiency and increased innovation in response to an unprecedented changing environment. This coincides with Robert Greenleaf’s original appeal for servant responsibility in an ever-increasing bureaucratic society, such as to safeguard the institutions’ first and foremost obligation to serve, and ultimately their long-term viability.


Servant leadership Public administration Organizational ambidexterity Bureaucratic efficiency Innovation 


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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Miguel Martinez de Castro Pinto Luz
    • 1
  • Milton Sousa
    • 2
  1. 1.Rotterdam School of ManagementErasmus UniversityRotterdamThe Netherlands
  2. 2.Nova School of Business and EconomicsLisbonPortugal

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