Maintaining an IBD Nurse Service
The following chapter considers the development of an IBD service and strategies that can be used to capture the value of the service, including the use of patient stories and audit in capturing outcomes from the service. Then reflecting upon how this information can be used to provide the basis of business case development.
Recruitment and retention are also discussed to inspire nurses’ enthusiasm for the specialty including considering student nurse placements and link nurse roles to support the expansion of specialist nurse services recognizing that process of services is often cyclical and further expansion required as the service develops.
KeywordsAudit Business case development Job planning and recruitment
- NICE (2017) Audit and service improvement. National Institute for Health and Care Excellence. https://www.nice.org.uk/About/What-we-do/Into-practice/Audit-and-service-improvement
- O’Connor M, Bager P, Duncan J, Gaarenstroom J, Younge L, Détré P, Bredin F, Dibley L, Dignass A, Gallego Barrero M, Greveson K, Hamzawi M, Ipenburg N, Keegan D, Martinato M, Murciano Gonzalo F, Pino Donnay S, Price T, Ramirez Morros A, Verwey M, White L, van de Woude CJ (2013) N-ECCO consensus statements on the European nursing roles in caring for patients with Crohn’s disease or ulcerative colitis. J Crohn’s Colitis 7(9):744–764. https://doi.org/10.1016/j.crohns.2013.06.004 CrossRefGoogle Scholar
- RCN (2010) Clinical nurse specialists: adding value to care. An executive summary. Royal College of Nursing. https://www2.rcn.org.uk/__data/assets/pdf_file/0008/317780/003598.pdf
- RCN (2012) Inflammatory bowel disease nursing. Results of an audit exploring the roles, responsibilities and activity of nurses with specialist/advanced roles. Royal College of Nursing, London. https://www2.rcn.org.uk/__data/assets/pdf_file/0008/433736/004197.pdf