Assisting Lucinda: A Depressed Individual with Diabetes Mellitus, Numerous Complications, Poor Control, and High Service Use

Chapter

First Online: 15 June 2018

Chapter Objectives

To illustrate implementation of a value-based integrated case management complexity assessment using adult VP-ICM methodology for Lucinda.
To connect complexity assessment findings to the development of a personal care plan.
To demonstrate how to document care plan outcomes and to use the patient-centered ICM performance tool for recording participating individual and VB-ICM manager-based outcomes.
To walk through the VB-ICM assistance and support process with Lucinda, including her graduation from VB-ICM and return to standard care.

Medical and behavioral health complexity Cross-disciplinary case management Integrated care coordination Case management outcome measurement VB-ICM

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