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Knowledge Measurement: From Intellectual Capital Valuation to Individual Knowledge Assessment

  • Mohamed A. F. Ragab
  • Amr Arisha
Chapter

Abstract

Knowledge measurement is recognised as an essential precursor to effective knowledge management (KM) due to its key role in discovering the value of knowledge assets and unveiling their contribution to value creation. This, in turn, enables the formulation of sound KM strategies which seek to bridge knowledge gaps and design KM processes and systems in light of the firm’s intellectual capital. To overcome the complex challenge of measuring intangibles, existing measurement frameworks adopt a financial, scorecard or performance-based approach to appraise knowledge. Although current models provide a useful holistic view of organisational knowledge, they do not consider individual knowledge workers who lead the creation, sharing and application of knowledge to drive organisational performance. This chapter provides an extensive review of the different types of knowledge measurement models in the KM literature. It then argues for the need for individual knowledge assessment to elucidate the role of knowledge holders in firm knowledge dynamics, thus allowing for better allocation and retention of human capital. The antecedents and factors of individual knowledge are then explored through the findings of a recent managerial study by the authors. The study is conducted as a first step towards a new individual knowledge assessment platform.

Keywords

Knowledge measurement Intellectual capital Individual knowledge assessment 

Notes

Acknowledgement

The authors would like to thank Miss Jenni Floody for her contribution to this chapter. Special thanks to Pharos University in Alexandria, Egypt, for its support of this research.

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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Mohamed A. F. Ragab
    • 1
  • Amr Arisha
    • 1
  1. 1.College of Business, Dublin Institute of Technology (DIT)DublinIreland

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