Culturally Competent Multicultural Workforce

  • Dula Pacquiao


Globalization and the internationalization of the economy have contributed to changing patterns of supply and demand in healthcare workforce. Several studies have documented the value of a multicultural workforce in business, healthcare, and education. While diversity in the workforce needs to better represent the growing diversity in the population served, the need for cultural competence development of all health professionals is recommended by public and private stakeholders worldwide. Approaches for cultural competence training of diverse healthcare workforce that aim toward global citizenship and the attributes of global citizens are presented. Three case studies demonstrate application of this guideline in different parts of the world with recommendations for approaches at the individual, organizational, and community levels.


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Dula Pacquiao
    • 1
    • 2
  1. 1.School of NursingRutgers UniversityNewarkUSA
  2. 2.School of NursingUniversity of Hawaii, HiloHiloUSA

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