The Case of Thessaloniki’s Branding: Constructing Social Networking and CSR in the Digital Era

  • Fragkoulis A. Papagiannis
  • Seng Kiat Kok
  • Zenon Michaelides
Part of the Palgrave Studies in Governance, Leadership and Responsibility book series (PSGLR)


2012 was a celebratory year for Thessaloniki, Greece, mother land of Alexander the Great, marking 100 years since its liberation. In 2012, the municipality of Thessaloniki initiated an international sustainable development (SD) strategy. Part of this strategy was to launch a branding campaign with four thematic categories: (i) history; (ii) social activities and culture; (iii) environment and urban landscape and (iv) entrepreneurship. This chapter presents and critically analyzes these ongoing social, environmental and economic factors of Thessaloniki’s SD strategy. Maintaining as a focal point social responsibility (SR) and social networking this paper reveals the importance of innovative services in digital communication and social networking when branding a city’s profile. It presents the role of SR in branding and networking, and it outlines how Thessaloniki and its stakeholders are engaging, encountering and exploring digital and social profile potentials as well as the opportunities and perspectives for the years to come.


Sustainable development strategy Digital communication City branding CSR 



We would like to thank Spyridon Pengas deputy mayor of Thessaloniki and his advisors for their valuable insight that greatly assisted this research paper.


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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Fragkoulis A. Papagiannis
    • 1
  • Seng Kiat Kok
    • 1
  • Zenon Michaelides
    • 2
  1. 1.Liverpool John Moores UniversityLiverpoolUK
  2. 2.University of LiverpoolLiverpoolUK

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