Connecting with Older People: Multiple Transitions in Same Place
In this chapter, Marshall considers the challenges of sustaining dignified care for stroke patients nearing the end of their hospital stay. The chapter focuses on the conceptualisation of empathy in relation to patient recovery as developed across multiple care transitions and hospital discharge. Broadly speaking, these in-hospital care transitions concretise a cumulative change process in the preparation and initiation of hospital discharge, and patient recovery. However, minimal attention has been given to the emotional impact of multiple care transitions, which are characteristic of lengthy hospital stays. This chapter draws on extensive observations and interviews undertaken as part of an ethnographic study within two UK stroke units. Participants included patients and staff who contributed towards the development of a definition of empathy in practice.
The study was supported by Professor Justin Waring and Dr. Simon Bishop who graciously gave their academic support.
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