Towards Strategy Patterns for Evaluating Usability

  • Belen Rivera
  • Pablo Becker
  • Philip Lew
  • Luis OlsinaEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9114)


In this paper, we propose a holistic quality evaluation approach for usability and user experience (UX), which relies on quality views and strategy patterns. A quality view relates accordingly an entity super-category, e.g., product, system, system in use, with a quality focus such as internal quality (IQ), external quality (EQ), and quality in use (QinU). Usability and UX are higher-level characteristics that should be linked to quality views appropriately. Also quality views support ‘influences’ and ‘depends on’ relationships. With a concrete evaluation or improvement project goal, our approach selects and instantiates a suitable strategy from a set of strategy patterns.


Internal Quality External Quality Project Goal Improvement Cycle Strategy Pattern 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Belen Rivera
    • 1
  • Pablo Becker
    • 1
  • Philip Lew
    • 2
  • Luis Olsina
    • 1
    Email author
  1. 1.GIDIS_WebEngineering School at Universidad Nacional de La PampaLa PampaArgentina
  2. 2.School of Computer Science and EngineeringBeihang UniversityBeijingChina

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