Building an Intelligent Government, Intelligent City, and Intelligent Citizenry Through ICTs: Smart City Innovations in New Taipei City, Taiwan

  • Kevin Y. WangEmail author
  • Chao-Ming Wu
Part of the Public Administration and Information Technology book series (PAIT, volume 11)


This chapter presents a case study of the smart city initiatives in New Taipei City (NTPC) in Taiwan. Using the integrative framework proposed by Chourabi et al. (Understanding smart cities: An integrative framework. In 2012 45th Hawaii International Conference (HICSS) on System Science (pp. 2289–2297). IEEE. 2012) as an analytical lens, the authors discuss the characteristics and scope of NTPC’s innovations in delivering services and managing resources using ICTs, as well as the policies, human, social, and cultural contexts that shape the adoption and development of these smart technologies. A SWOT (strengths, weaknesses, opportunities, and threats) analysis was conducted in response to the research question, contributing to the identification of lessons learned, from this particular case, which may have broader relevance for other smart city initiatives.


Smart city SWOT analysis New Taipei City Taiwan 



The authors would like to thank Ms. Hsin-Yu Huang of the RDEC in NTPC for her assistance in collecting and compiling information.


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.College of CommunicationButler UniversityIndianapolisUSA
  2. 2.Research, Development and Evaluation CommissionNew Taipei City GovernmentNew Taipei CityTaiwan

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