Using Participatory Design and Card Sorting to Create a Community of Practice

  • Delia Grenville
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8527)

Abstract

In this case study, we developed a scenario-based card sorting |method to assist in the co-design of a community of practice in user experience. Card sorting is typically used for the development of a computer interface. In this work, we modified and extended the use of card sorting to the participatory design of an organizational interface: a community of practice. The data we gathered informed the design of the both the real-world community and the virtual/digital artifacts that supported our community.

Keywords

Community Card Sort Participatory Design Engagement 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Communities of Practice (February 12, 2014), http://www.kstoolkit.org/Communities+of+Practice
  2. 2.
    Konrad, A.M.: Engaging Employees Through High-Involvement Work Practices (March/April 2006), http://iveybusinessjournal.com/topics/the-workplace/engaging-employees-through-high-involvement-work-practices
  3. 3.
    Kensing, F., Blomberg, J.: Participatory Design: Issues and Concerns. In: Computer Supported Cooperative Work, pp. 167–185 (1998)Google Scholar
  4. 4.
    Bratteteig, T., Bodker, K., Dittrich, Y., Mogensen, P.H., Simonsen, J.: Methods: organising principles and general guidelines for Participatory Design projects. In: Simsonsen, J., Robertson, T. (eds.) Routledge International Handbook of Participatory Design, pp. 117–144. Routledge (2013)Google Scholar
  5. 5.
    Wikipedia, Card Sorting (October 3 2013), http://en.wikipedia.org/wiki/Card_sorting
  6. 6.
    Baxter, K., Courage, C.: Understanding Your Users, 1st edn. A Practical Guide to User Requirements Methods, Tools, and Techniques. Morgan Kaufmann (2004)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Delia Grenville
    • 1
  1. 1.Intel CorporationHillsboroUSA

Personalised recommendations