Using Participatory Design and Card Sorting to Create a Community of Practice
In this case study, we developed a scenario-based card sorting |method to assist in the co-design of a community of practice in user experience. Card sorting is typically used for the development of a computer interface. In this work, we modified and extended the use of card sorting to the participatory design of an organizational interface: a community of practice. The data we gathered informed the design of the both the real-world community and the virtual/digital artifacts that supported our community.
KeywordsCommunity Card Sort Participatory Design Engagement
Unable to display preview. Download preview PDF.
- 1.Communities of Practice (February 12, 2014), http://www.kstoolkit.org/Communities+of+Practice
- 2.Konrad, A.M.: Engaging Employees Through High-Involvement Work Practices (March/April 2006), http://iveybusinessjournal.com/topics/the-workplace/engaging-employees-through-high-involvement-work-practices
- 3.Kensing, F., Blomberg, J.: Participatory Design: Issues and Concerns. In: Computer Supported Cooperative Work, pp. 167–185 (1998)Google Scholar
- 4.Bratteteig, T., Bodker, K., Dittrich, Y., Mogensen, P.H., Simonsen, J.: Methods: organising principles and general guidelines for Participatory Design projects. In: Simsonsen, J., Robertson, T. (eds.) Routledge International Handbook of Participatory Design, pp. 117–144. Routledge (2013)Google Scholar
- 5.Wikipedia, Card Sorting (October 3 2013), http://en.wikipedia.org/wiki/Card_sorting
- 6.Baxter, K., Courage, C.: Understanding Your Users, 1st edn. A Practical Guide to User Requirements Methods, Tools, and Techniques. Morgan Kaufmann (2004)Google Scholar