Satisfaction Evaluation of the Passenger Interface Design of High-Speed Train Based on G1-Entropy Weight Method

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1217)


High-speed train passenger interface (PI) is of great significance for passengers’ experience. CRH3X is a new type of double-layer high-speed train at a closed testing stage, with independent research and development of China. In order to feed back problems existing in the current PI design of CRH3X, the G1 method was introduced and combined with the entropy weight method for quantification of differences of importance degrees between different indexes based on empirical data of passengers’ satisfaction. The innovation is advantageous in that through combination of experts’ experience and passengers’ actual experience information, randomness in subjective empowerment is avoided. In addition, with reference to those evaluation results, designers can better determine an improved preference strategy.


High-speed train Passenger interface (PI) G1 method Entropy weight method 



The work described in this paper was supported by the National Key Research and Development Programs of China (No. 2017YFB1201103-9).


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© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.School of Architecture and DesignSouthwest Jiaotong UniversityChengduChina

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