Defining Organizational Capabilities in an Electric Power Distribution Grid Operator to Meet Future Demands

  • Kine ReegårdEmail author
  • Asgeir Drøivoldsmo
  • Jan Erik Farbrot
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1209)


Electric power distribution grid operators (DSOs) are facing new requirements due to increased introduction of renewable energy, increased flexibility, and a tighter integration with customers. Although there is broad agreement that DSOs are at the heart of the transition towards decarbonized energy, there is little knowledge of what this means in terms of work system changes for the DSOs and how to approach the issue. In this paper, we present results from our work with defining and detailing organizational capabilities that enable the DSO to deliver in the future market. We find that the DSO need to professionalize its capabilities innovation, collaboration, analytics and influence because these are expected to face increasing demands. Using a participative approach as part of the re-design process was important to understand the resource development needs.


Macroergonomics Organizational capabilities Work system design Power distribution grid operator 



This research was supported by the Research Council of Norway, grant no. 269358.


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Copyright information

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Kine Reegård
    • 1
    Email author
  • Asgeir Drøivoldsmo
    • 1
  • Jan Erik Farbrot
    • 1
  1. 1.IFE, Institute for Energy TechnologyHaldenNorway

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