A New Operation Model for Property Management Based on Lessons Learned from the Oil and Gas Industry

  • Grete RindahlEmail author
  • Asgeir Drøivoldsmo
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1209)


Integrated Operations (IO) constituted a paradigm shift in offshore oil and gas operations. Access to information from data capture, fiber optics for data transfer, new ways of communication and education of the organizations enabled new and more effective models of operation. The background for this project has been to explore whether the same mechanisms that have proved effective in the oil industry can be reused in operation, maintenance and management of buildings. Special focus has been on how access to and dissemination of available data, analysis and visualization can contribute to more efficient work processes for management, operation, maintenance and development in the organisation. The project has formulated a concept for how this can be operationalized. The paper presents the development framework and the resulting operational concept. Key organizational capabilities identified are presented and explained.


Human factors Macroergonomics Capability approach Organizational ergonomics Work system design 


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Copyright information

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Institute for Energy Technology, Human-Centered DigitalisationHaldenNorway

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