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The Perception of Knowledge Management by Small and Medium-Sized IT Companies, Campos Gerais, Brazil

  • Fernanda Gomes de AndradeEmail author
  • Cristiane Karyn Carvalho Araújo
  • Sabrine Basso
  • André Luiz Przybysz
  • Antônio Carlos Francisco
Conference paper
  • 10 Downloads
Part of the Lecture Notes on Multidisciplinary Industrial Engineering book series (LNMUINEN)

Abstract

Knowledge Management (KM) is important tool for small and medium sized enterprises (SMEs) survive in the market. Information technology (IT) facilitated inclusion the SMEs in the KM process. Therefore, it was investigated the perception of knowledge management in IT SMEs in a region of Brazil, through the application of a questionnaire. Then it was identified that, although some variables had a frequent occurrence, the creation of new knowledge is not effective in the companies interviewed.

Keywords

Small and medium-sized enterprise Information technology Knowledge management 

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Industrial Engineering DepartmentThe Federal University of Technology - ParanáPonta GrossaBrazil

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