Advertisement

Professional Style of Employee Behaviour at the Novi Sad Fair

  • Dragana BaturanEmail author
  • Leposava Grubic-Nesic
  • Petar Vrgovic
  • Dragana Vulic
Conference paper
  • 14 Downloads
Part of the Lecture Notes on Multidisciplinary Industrial Engineering book series (LNMUINEN)

Abstract

This paper points to the needs of assessing the professional style of employees’ behavior in the company Novi Sad Fair with a goal to encourage greater performance in their work. The Novi Sad Fair is engaged in the service management and the main engine of the company is its employee workforce, which makes it very important to determine what type of behavior is dominant, which will signify the extent of their competence. The Professional Style Profile, used in this research, was developed and processed in 1984 when it was first used after extensive research, tested in specific areas and certified after testing 500 managers and experts. It is designed to determine the desired or dominant style of behaviour when distributing jobs. It is designed to determine the desired or dominant style of behaviour when distributing jobs. This research involved 100 employees in this company, whose professional behavior styles were measured using the “Professional Style Profile” questionnaire. The confirmed hypothesis of the study of the uniformity of the presence of a developmental and controlling behavioral style concludes that a space is created for the proper positioning of employees with certain style behavior dimensions in the required workplaces.

Keywords

Management Professional style Competence of employees 

References

  1. 1.
    Armstrong, M.: Strategic Human Resources Management – A Guide to Action. Kogan Page Limited, London (2008)Google Scholar
  2. 2.
    Competency Management: The Compass for Talent Management. Plateau System (2010)Google Scholar
  3. 3.
    Williams, M.: Testing Management Skills: Six Tests to Assess Management and Leadership Skills. Thorogood Publishing, London (1999)Google Scholar
  4. 4.
    Hsiao, A., Auld, C., Ma, E.: Perceived organizational diversity and employee behavior. Int. J. Hosp. Manag. 48(1), 102–112 (2015)CrossRefGoogle Scholar
  5. 5.
    Cho, S., Woods, R.H., Jang, S., Erdem, M.: Measuring the impact of human resource management practices on hospitality firms’ performances. Int. J. Hosp. Manag. 25(2), 262–277 (2006)CrossRefGoogle Scholar
  6. 6.
    Mitrovic, S., Milisavljevic, S., Cosic, I., Lekovic, B., Grubic-Nesic, L., Ivanisevic, A.: Changes in leadership styles in a transitional economy: a Serbian case study. Afr. J. Bus. Manag. 5(9), 3563–3569 (2011)Google Scholar
  7. 7.
    Miller, J.E., Walker, J.R., Drummond, K.E.: Supervision in the Hospitality Industry, Applied Human Resources. Wiley, Hoboken (2007)Google Scholar
  8. 8.
    Mullins, L.J.: Essentials of Organisational Behaviour. Pearson Education Ltd., Essex (2008)Google Scholar
  9. 9.
    Luthans, F.: Organizational Behavior: An Evidence-Based Approach. Mc-Graw-Hill/Irwin, New York (2011)Google Scholar
  10. 10.
    Jamal, A.: Business Balance & Beyond. Jaico Publishing House, Mumbai (2012)Google Scholar
  11. 11.
    Pablos, P.O., Tennyson, R.D.: Strategic Approaches for Human Capital Management and Development in a Turbulent Economy. Business Science Reference, Hershey (2014)CrossRefGoogle Scholar
  12. 12.
    Edwards, P., Wajcman, J.: The Politics of Working Life. Oxford University Press, Oxford (2005)CrossRefGoogle Scholar
  13. 13.
    Cooper, C.L., Starbuck, W.H.: Work and Workers. Sage Publications Ltd., London (2005)Google Scholar
  14. 14.
    Lam, C.S., O’Higgins, E.R.E.: Enhancing employee outcomes: the interrelated influences of managers’ emotional intelligence and leadership style. LODJ 33(2), 149–174 (2012)CrossRefGoogle Scholar
  15. 15.
    Grawitch, M.J., Barber, K.L.: Are You Focusing on Both Employee and Organizational Outcomes? Organizational Health Initiative, St. Louis (2009)Google Scholar

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Dragana Baturan
    • 1
    Email author
  • Leposava Grubic-Nesic
  • Petar Vrgovic
  • Dragana Vulic
  1. 1.Faculty of Technical SciencesUniversity of Novi SadNovi SadSerbia

Personalised recommendations