Advertisement

Overtourism pp 207-227 | Cite as

Case Study 2: Broadly Engaging with Interaction Between Visitors and Locals—Towards Understanding Tourismphobia and Anti-tourism Movements

  • Hugues SéraphinEmail author
  • Fevronia Christodoulidi
  • Tatiana Gladkikh
Chapter
  • 48 Downloads

Abstract

This chapter conceptualises the idea of “tourismphobia” by exploring the interactions between visitors and locals in the context of overtourism in order to understand the growth of anti-tourism movements. The study develops our understanding of tourismphobia from a psycho—social angle and provides recommendations to destinations to overcome the tourismphobia issue and advance sustainable development of tourism by facilitating convergence between locals and tourists through organising events which facilitate the creation of intangible shared values. The findings of this chapter could be useful to practitioners, as the study proposes an analysis of tourismphobia, which is useful, as it can inform decision making.

Keywords

Tourismphobia Anti-tourism Identity Culture Dialogical self-theory 

References

  1. Andrews, H., & Leopold, T. (2013). Events and the social sciences. Abingdon: Routledge.CrossRefGoogle Scholar
  2. Bakhtin, M. M. (1981). The dialogic imagination: Four essays. Austin: University of Texas Press.Google Scholar
  3. Bauman, Z. (2005). Liquid life. Cambridge: Polity Press.Google Scholar
  4. Baylis, J., & Smith, S. (2006). The globalisation of world politics (3rd ed.). New York: Oxford University Press.Google Scholar
  5. Bladen, C., Kennel, J., Abson, E., & Wilde, N. (2012). Event management. An introduction. London: Routledge.CrossRefGoogle Scholar
  6. Booth, A. (2016). Negotiating diasporic culture: Festival collaborations and production networks. International Journal of Event and Festival Management, 7(2), 100–116.CrossRefGoogle Scholar
  7. Caliskan, U. (2018). A critical review of tourists’ behaviour. In D. Gursoy & C. G. Chi (Eds.), The Routledge handbook of destination marketing (pp. 243–262). Abingdon: Routledge.CrossRefGoogle Scholar
  8. Castellanos, C., & Timothy, D. J. (2015). Negotiating national identity: American tourist adaptations in Bolivia. Journal of Hospitality & Tourism, 13(2), 79–90.Google Scholar
  9. Cavicchi, A., & Ciampi Stancova, K. (2016). Food and gastronomy as elements of regional innovation strategies. Spain: European Commission, Joint Research Centre, Institute for Prospective Technological Studies.Google Scholar
  10. Chaudary, N. (2008). Persistent patterns in cultural negotiations of the self: Using dialogical self-theory to understand self-other dynamics within culture. International Journal for Dialogical Science, 3(1), 9–30.Google Scholar
  11. Clampin, F. (1999). Those blue remembered hills. National Identity in English music (1900–1930). In K. Cameron (Ed.), National identity. Exeter: Intellect Books.Google Scholar
  12. Colley, L. (1992). Britishness and otherness: An argument. The Journal of British Studies, 31(4), 309–329.CrossRefGoogle Scholar
  13. Colls, R. (2002). Identity of England. New York: Oxford University Press.CrossRefGoogle Scholar
  14. Cook, K. S., & Rice, E. (2003). Social exchange theory. In K. Delamater (Ed.), Handbook of social psychology. New York: Kluwer Academic/Plenum Publishers.Google Scholar
  15. Cooper, C., & Hall, M. (2008). Contemporary tourism. An international approach. London: Butterworth-Heinemann.Google Scholar
  16. Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.CrossRefGoogle Scholar
  17. Dholah, D., Haw Fan Lun, N., Labonne, C., Lebon, S., & Munboth Lekh, A. (2015). Research on a contemporary issue/challenge on sustainable tourism. BSc thesis, University of Mauritius.Google Scholar
  18. Doxey, G. V. (1975), A causation theory of visitor-resident irritants methodology and research inferences. Proceedings of Travel Research Association on the Sixth Annual Conference. San Diego.Google Scholar
  19. Edgell, D. L. (2017). Sustainable tourism development: Yesterday, today and tomorrow. Journal of Hospitality and Tourism, 15(1), 45–59.Google Scholar
  20. Foley, M., McGillivray, D., & McPherson, G. (2012). Event policy. From theory to strategy. Abingdon: Routledge.CrossRefGoogle Scholar
  21. Gomzalez, V. M., Coromina, L., & Gali, N. (2018). Overtourism residents’ perceptions of tourism impact as an indicator of resident social carrying capacity – Case study of a Spanish heritage town. Tourism Review, 73(3), 227–296.Google Scholar
  22. Haifeng, Y., Jing, L., & Mu, Z. (2012). Rural community participation in scenic spot. A case study of Danxia Mountain of Guangdong. China. Journal of Hospitality & Tourism, 10(1), 76–112.Google Scholar
  23. Hano, K. (2012). Tourism and the creative destruction in Krasiczyn, Poland. Journal of Hospitality and Tourism, 10(1), 113–128.Google Scholar
  24. Hassan, A., Ramkissoon, H., & Shabnam, S. (2017). Community resilience of the Sundarbans: Restoring tourism after oil spillage. Journal of Hospitality and Tourism, 15(1), 1–18.Google Scholar
  25. Henderson, J. (2000). Food hawkers and tourism in Singapore. International Journal of Hospitality Management, 19(2), 109–117.CrossRefGoogle Scholar
  26. Hermans, H. J. M. (2001). The dialogical self: Toward a theory of personal and cultural positioning. Culture & Psychology, 7(3), 243–281.CrossRefGoogle Scholar
  27. Hermans, H. J. M. (2002). The dialogical self as a society of mind. Theory & Psychology, 12(2), 147–160.Google Scholar
  28. Hermans, H. J. M. (2003). The construction and reconstruction of a dialogical self. Journal of Constructivist Psychology, 16(2), 89–130.CrossRefGoogle Scholar
  29. Koens, K., Postma, A., & Papp, B. (2018). Is overtourism overused? Understanding the impact of tourism in a city context. Sustainability, 10, 4384.CrossRefGoogle Scholar
  30. Kumar, K. (2003). The making of English National Identity. Cambridge: University Press.CrossRefGoogle Scholar
  31. Laing, J., & Frost, W. (2014). Rituals and traditional events in the modern world. Abingdon: Routledge.CrossRefGoogle Scholar
  32. Lalonde, R. N., Hyne, M., Pannu, M., & Tatla, S. (2004). The role of culture in interpersonal relationships. Do second generation south Asian Canadians want a traditional partner? Journal of Cross-Cultural Psychology, 35(5), 503–524.CrossRefGoogle Scholar
  33. Mason, P., & Beaumont-Kerridge, J. (2009). Attitudes of visitors and residents to the impacts of the 2001 Sidmouth international festival. In I. Yeoman, M. Robertson, J. Ali-Knight, S. Drummond, & B. McMahon-Beattie (Eds.), Festival and events management. An international arts and culture perspective. Oxford: Butterworth-Heinemann.Google Scholar
  34. McDowall, S., & Choi, Y. (2010). Thailand’s destination image through the eyes of its citizens, International Journal of Hospitality & Tourism Administration, 11(3), 255–274.Google Scholar
  35. Michel, F. (2000). Des hotes et des autres. Tourisme et alterite. Espaces, 171, 14–21.Google Scholar
  36. Mihalache, M., & Mihalache, O. R. (2016). Organisational ambidexterity and sustained performance in the tourism industry. Annals of Tourism Research, 56, 128–163.CrossRefGoogle Scholar
  37. Milano, C., Cheer, J. M., & Novelli, M. (2018). Overtourism: A growing global problem. The Conversation. Retrieved February 23, 19 from https://theconversation.com/overtourism-a-growing-global-problem-100029
  38. Miller, K. M., & Mctavish, D. (2013). Making and managing public policy. London: Routledge.CrossRefGoogle Scholar
  39. Mitchell, C. J. A. (1998). Entrepreneurialism, commodification and creative destruction: A model of post-modern community development. Journal of Rural Studies, 14(3), 273–286.CrossRefGoogle Scholar
  40. Mitchell, C. J. A., & De Waal, S. B. (2009). Revisiting the model of creative destruction: St. Jacobs, Ontario, a decade later. Journal of Rural Studies, 25, 156.  https://doi.org/10.1016/j.jrurstud.2008.09.003.CrossRefGoogle Scholar
  41. Moscardo, G., Konovalov, E., Murphy, L., & McGehee, N. G. (2017). Linking tourism to social capital in destination communities. Journal of Destination Marketing & Management, 6, 286.  https://doi.org/10.1016/j.dmm.2017.10.001.CrossRefGoogle Scholar
  42. Mshenga, M., & Owuor, G. (2009). Opportunities for micro and small scale business in the tourism sector: The case of the Kenya coast. KCA Journal of Business Management, 2(2), 52–68.Google Scholar
  43. Munoz de Escalona, F. (2018). Modernity and tourism. In M. Korstanje (Ed.), Critical essays in tourism research (pp. 105–128). New York: Nova.Google Scholar
  44. O’Toole, W. (2011). Event feasibility and development. From strategy to operations. Oxford: Butterworth-Heinemann.Google Scholar
  45. Oklevik, O., Gossling, S., Hall, C. M., Kristian, S. J. J., Petter, G. I., & McCabe, S. (2019). Overtourism, optimisation, and destination performance indicators: A case study of activities in Fjord Norway. Journal of Sustainable Tourism, 27, 1804.  https://doi.org/10.1080/09669582.2018.1533020.CrossRefGoogle Scholar
  46. Ozer, S., Bertelsen, P., Singla, R., & Schwartz, S. J. (2017). Grab your culture and walk with the global: Ladakhi students’ negotiation of cultural identity in the context of globalisation-based acculturation. Journal of Cross-Cultural Psychology, 48(3), 294–318.CrossRefGoogle Scholar
  47. Panayiotopoulos, A., & Pisano, C. (2019). Overtourism dystopias and socialist utopias: Towards an urban armature for Dubrovnik. Tourism Planning & Development, 16, 393.  https://doi.org/10.1080/21568316.2019.1569123.CrossRefGoogle Scholar
  48. Park, Y. P. (2014). Heritage tourism. Abingdon: Routledge.Google Scholar
  49. Peeters, P., Gossling, S., Klijs, J., Milano, C., Novelli, M., Dijkmans, C., Eijgelaar, E., Hartman, S., Heslinga, J., Isaac, R., Mitas, O., Moretti, S., Nawjn, J., Papp, B., & Postma, A. (2018). Overtourism: Impact and possible policy responses, Research for TRAN Committee. Retrieved February 23, 19 from https://research4committees.blog/2019/01/17/overtourism-impact-and-possible-policy-responses/
  50. Peters, B. (2002). A new look at “National Identity”. Archives Europeennes de Sociologie, 43, 13–32.CrossRefGoogle Scholar
  51. Pilato, M., Séraphin, H., Bellia, C., & Caescu, S. C. (2017, September 28–30). Challenging the negative image of destinations at pre-visit stage using food events as an educational tool: The case of Romania. ETIMM conference, Romania.Google Scholar
  52. Privitera, D., & Nesci, F. (2015). Globalization vs. local, the role of street food in the urban food system. Procedia Economics and Finance, 22, 716–722.CrossRefGoogle Scholar
  53. Richard, G., & Palmer, R. (2010). Eventful cities. Cultural management and urban revitalisation. Oxford: Butterworth-Heinemann.Google Scholar
  54. Robertson, R. (1990). Mapping the global condition: Globalisation as the central concept. Theory, Culture and Society, 7(2–3), 15–30.CrossRefGoogle Scholar
  55. Salgado, J., & Hermans, H. J. M. (2005). The return of subjectivity: From a multiplicity of selves to the dialogical self. E-Journal of Applied Psychology: Clinical Section, 1(1), 3–13.CrossRefGoogle Scholar
  56. Sanchez, P., & Adams, K. (2008). The Janus-faced character of tourism in Cuba. Annals of Tourism Research, 35(1), 27–46.CrossRefGoogle Scholar
  57. Séraphin, H. (2018). Natural disaster and destination management: The case of the Caribbean and hurricane Irma. Current Issues in Tourism, 22, 21.  https://doi.org/10.1080/13683500.2017.1422483.CrossRefGoogle Scholar
  58. Séraphin, H., & Butcher, J. (2018). Tourism Management in the Caribbean. Caribbean Quarterly, 64(2), 254–283.CrossRefGoogle Scholar
  59. Séraphin, H., & Nolan, E. (2014). Voodoo in Haiti: A religious ceremony at the service of the ‘Houngan’ called ‘tourism’. In J. Laing & W. Frost (Eds.), Rituals and traditional events in the modern world. London: Routledge.Google Scholar
  60. Séraphin, H., Ambaye, M., Gowreesunkar, V., & Bonnardel, V. (2016). A marketing research tool for destination management organisations’ logo design. Journal of Business Research, 6(11), 5022–5027.CrossRefGoogle Scholar
  61. Séraphin, H., Platania, M., Spencer, P., & Modica, G. (2018a). Events and tourism development within a local community. The case of Winchester (UK). Sustainability, 10(10).  https://doi.org/10.3390/su10103728.CrossRefGoogle Scholar
  62. Séraphin, H., Smith, S., Scott, P., & Stokes, P. (2018b). Destination management through organisational ambidexterity: A study of Haitian enclaves. Journal of Destination Marketing & Management, 9, 389.  https://doi.org/10.1016/j.dmm.2018.03.005.CrossRefGoogle Scholar
  63. Séraphin, H., Sheeran, P., & Pilato, M. (2018c). Over-tourism and the fall of Venice as a destination. Journal of Destination Marketing & Management, 9, 374.  https://doi.org/10.1016/j.dmm.2018.01.011.CrossRefGoogle Scholar
  64. Séraphin, H., Gowreesunkar, V., Zaman, M., & Bourliataux, S. (2019a). Community based festivals as a tool to tackle tourismphobia and antitourism movements. Journal of Hospitality and Tourism Management, 39, 219–223.CrossRefGoogle Scholar
  65. Séraphin, H., Zaman, M., Olver, S., Bourliataux-Lajoinie, S., & Dosquet, S. (2019b). Destination branding and overtourism. Journal of Hospitality and Tourism Management, 38, 1–4.CrossRefGoogle Scholar
  66. Smith, S. (2016). Organisational ambidexterity: Welcome to paradox city. Human Resources Management International Digest, 25(1), 1–3.Google Scholar
  67. Visit Winchester, Destination Management Plan. (2015–2020). Retrieved October 29, 19 from https://www.winchester.gov.uk/data/tourism-data/

Copyright information

© The Author(s) 2020

Authors and Affiliations

  • Hugues Séraphin
    • 1
    Email author
  • Fevronia Christodoulidi
    • 2
  • Tatiana Gladkikh
    • 3
  1. 1.Business SchoolUniversity of WinchesterWinchesterUK
  2. 2.University of East LondonLondonUK
  3. 3.AFG CollegeUniversity of AberdeenDohaQatar

Personalised recommendations