BMW: Process Mining @ Production
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It has been about 3 years since BMW Group first started using Process Mining—besides several other fields—in an area where probably no other company had used it in such depth and with such an impact before: in manufacturing/production. When Nicolas Größlein and I introduced Process Mining at BMW Group with the great support of our former CIO, Klaus Straub, and our Vice President Connected Vehicle, Digital Backend and Big Data, Kai Demtröder, we were not driven by the desire to be particularly innovative or creative. Our main driver was to ensure world class production and the best possible quality of our cars for our customers. Because premium products require premium production processes!
But is Process Mining at production really a new driver for innovation that can bring production processes to the next level? Or is it just a hype, a buzzword that will be replaced by the next one pretty soon? For BMW Group it has turned into a game changer, as it is shown in this use case.
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