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PMI-IR Based Sentiment Analysis Over Social Media Platform for Analysing Client Review

  • Jyoti PatelEmail author
  • Rahul Dubey
  • Rajeev kumar gupta
Conference paper
  • 203 Downloads
Part of the Lecture Notes on Data Engineering and Communications Technologies book series (LNDECT, volume 44)

Abstract

Social media is an emerging platform where people share their opinion about any national or global issue. This opinion attract marketing and research team to analysis people sentiment over social media for their marketing of their product. The reviews of end user over social media play an important role to show the quality of products. This paper discus the analysis and the evaluation of the sentiment based on the customer review s that are available in the online for presenting the sentiment based review for the products by using point wise mutual information of opinion word. The Results shows that using modified approach gives improved efficiency on feature-based sentiment analysis.

Keywords

Sentiment analysis NLP Crawler POS 

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Department of Computer Science and EngineeringSagar Institute of Science and TechnologyBhopalIndia

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