Increasing Learning Motivation: An Empirical Study of VR Effects on the Vocational Training of Bank Clerks

  • Michael D. Kickmeier-RustEmail author
  • Philipp Hann
  • Michael Leitner
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11863)


Virtual reality applications in education are becoming more and more frequent. Empirical, data-based insights in the mechanisms and impacts of VR trainings are still sparse, however. With this quasi-experimental investigation, we compare the effects of a VR training game with a conventional face-to-face presence workshop in the field of vocational training. The training domain is awareness and customer interaction training for bank clerks. The results show that the VR solutions excelled the expectations of participants and the learning motivation was significantly higher as opposed to the conventional training. In the perceived effectiveness, the VR conditions achieved equal results than face-to-face workshops. The results provide evidence that VR solutions are an appropriate approach for vocational training.


Virtual Reality Games Vocational training 


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Copyright information

© IFIP International Federation for Information Processing 2019

Authors and Affiliations

  • Michael D. Kickmeier-Rust
    • 1
    Email author
  • Philipp Hann
    • 2
  • Michael Leitner
    • 3
  1. 1.University of Teacher Education, St. GallenSt. GallenSwitzerland
  2. 2.Graz University of TechnologyGrazAustria
  3. 3.Create 21st CenturyViennaAustria

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