This paper investigates the current state of ICT use for travel by public and private transportation users in two different Southern African cities of Bloemfontein, South Africa and Gaborone, Botswana. ICT use is seldom in transportation systems in the developing world, the transportation systems are still conventional with minimal communication technologies supporting the system. This study investigates ICT use for travel and travel purposes for which ICT is currently applicable.
Before investigating ICT use, the study first establishes the need for travel and modal split between activities, then explores ICT knowledge and access in both cities to determine feasibility of promoting ICT for travel. The current state of ICT usage for transportation and travel purposes is investigated to determine ICT influence on travel. The study further investigates the perceptions of transportation users towards ICT in transport by investigating ICT components (devices, applications and software) which would be useful for travel at different stages of a trip, and the purposes for which the users would use them.
ICT Public transportation Travel behaviour User perception
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