Data Governance Support for Business Intelligence in Higher Education: A Systematic Literature Review

  • Soliudeen Muhammed JamiuEmail author
  • Norris Syed AbdullahEmail author
  • Suraya MiskonEmail author
  • Nazmona Mat AliEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1073)


Business Intelligence (BI) is important for achieving effective decision-making in higher education. This study, however, advocated the need to support BI with data governance in higher education. The systematic literature review was conducted using a qualitative approach. The study cover 2005–2019. A total of 483 papers were retrieved and after exclusion and inclusion criteria, two hundred and three were removed due to lack of relevance. Some of the removed papers were those written in other languages other than the English language. Finally, one hundred and eighty were analyzed for this study. Some of those sources used for the study include Scopus, Springer, science direct, IEEE explore, Web of science. The results were arranged under word cloud, word frequency, Year-source by attribute, matrix coding by methodology, business intelligence, and its benefits, critical success factor, data governance, and its benefits, an overview of higher education and need to support business intelligence with data governance. The study provides information to higher education business intelligence experts on the need to support their BI with data governance.


Data governance Data quality Business Intelligence Higher education 


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.School of ComputingUniversiti Teknologi MalaysiaJohor BahruMalaysia
  2. 2.Azman Hashim International Business SchoolUniversiti Teknologi MalaysiaJohor BahruMalaysia

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