Sustainable Innovation in Process Engineering Using Quality Function Deployment Approach and Importance-Satisfaction Analysis of Requirements

  • Mas’udahEmail author
  • Pavel Livotov
  • Arun Prasad Chandra Sekaran
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 572)


Growing demands for cleaner production and higher eco-efficiency in process engineering require a comprehensive analysis of technical and environmental outcomes of customers and society. Moreover, unexpected additional technical or ecological drawbacks may appear as negative side effects of new environmentally friendly technologies. The paper conceptualizes a comprehensive approach for analysis and ranking of engineering and ecological requirements in process engineering in order to anticipate secondary problems in eco-design and to avoid compromising the environmental or technological goals. For this purpose, the paper presents a method based on integration of the Quality Function Deployment approach with the Importance-Satisfaction Analysis for the requirements ranking. The proposed method identifies and classifies comprehensively the potential engineering and eco-engineering contradictions through analysis of correlations within requirements groups such as stakeholder requirements (SRs) and technical requirements (TRs), and additionally through cross-relationship between SRs and TRs.


Sustainable innovation Eco-design Process engineering Quality Function Deployment Importance-Satisfaction Analysis 


  1. 1.
    Livotov, P., et al.: Eco-innovation in process engineering: contradictions, inventive principles and methods. Therm. Sci. Eng. Prog. 9, 52–65 (2019). Scholar
  2. 2.
    Tyl, B., Legardeur, J., Millet, D., Vallet, F.: A comparative study of ideation mechanisms used in eco-innovation tools. J. Eng. Des. 25(10–12) (2014). Scholar
  3. 3.
    Poux, M., Cognet, P., Gourdon, C.: Green Process Engineering: From Concepts to Industrial Applications. CRC Press, Boca Raton (2015). ISBN 9781482208177CrossRefGoogle Scholar
  4. 4.
    Boodhoo, K., Harvey, A.: Process intensification: an overview of principles and practice. In: Boodhoo, K., Harvey, A. (eds.) Process Intensification for Green Chemistry, pp. 1–31. Wiley (2013). Scholar
  5. 5.
    Azzaro-Pantel, C.: Green process engineering design methodology: a multicriteria approach. In: Poux, M., Cognet, P., Gourdon, C. (eds.) Green Process Engineering: From Concepts to Industrial Applications, pp. 3–26. CRC Press, Boca Raton (2015). ISBN 9781482208177CrossRefGoogle Scholar
  6. 6.
    Livotov, P., Mas’udah, Chandra Sekaran, A.P., Law, R., Reay, D.: ecological advanced innovation design approach for efficient integrated upstream and downstream processes. In: Proceedings of the International Conference on Engineering Design, ICED 2019, Delft, 5–8 August 2019, vol. 1, Issue 1, pp. 3291–3300. Cambridge University Press (2019). Scholar
  7. 7.
    Casner, D., Livotov, P.: Advanced innovation design approach for process engineering. In: Proceedings of the 21st International Conference on Engineering Design (ICED 2017), vol. 4: Design Methods and Tools, Vancouver, pp. 653–662 (2017)Google Scholar
  8. 8.
    Akao, Y.: Quality Function Deployment. Productivity Press, Cambridge (1986)Google Scholar
  9. 9.
    Chan, L.K., Wu, M.L.: Quality function deployment: a literature review. Eur. J. Oper. Res. 143, 463–497 (2002)CrossRefGoogle Scholar
  10. 10.
    Akao, Y., Mazur, G.H.: The leading edge in QFD: past, present and future. Int. J. Qual. Reliab. Manag. 20(1), 20–35 (2003)CrossRefGoogle Scholar
  11. 11.
    Sisasamy, K., Arumugan, C., Devadasan, S.R.: Advanced models of quality function deployment: a literature review. Qual. Quant. 50, 1399–1414 (2016). Scholar
  12. 12.
    Masui, K.: Quality function deployment for environment: QFDE - a methodology in early stage of DfE. In: Proceedings of Second International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Japan, pp. 852–857. IEEE (2001)Google Scholar
  13. 13.
    Bettencourt, L., Ulwick, A.: The customer-centered innovation map. Harv. Bus. Rev. 86(5), 109–114 (2008)Google Scholar
  14. 14.
    Livotov, P., Mas’udah, Chandra Sekaran, A.P.: On the efficiency of TRIZ application for process intensification in process engineering. In: Cavallucci, D., de Guio, R., Koziołek, S. (eds.) TFC 2018. IFIPAICT, vol. 541, pp. 126–140. Springer, Cham (2018). Scholar
  15. 15.
    Livotov, P.: Method for quantitative evaluation of innovation tasks for technical systems, products and processes. In: Proceedings of ETRIA World Conference 2008 “Synthesis in Innovation”, Enschede, 5–7 November 2008, pp. 197–199. University of Twente, Enschede (2008). ISBN 978-90-365-2749-1Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2019

Authors and Affiliations

  • Mas’udah
    • 1
    Email author
  • Pavel Livotov
    • 1
  • Arun Prasad Chandra Sekaran
    • 1
  1. 1.Offenburg University of Applied SciencesOffenburgGermany

Personalised recommendations