The Theory of Representative Bureaucracy

  • Sergio FernandezEmail author
Part of the Executive Politics and Governance book series (EXPOLGOV)


This chapter provides the theoretical foundation for the empirical analysis that follows, focusing on the theory of representative bureaucracy. It begins with a discussion of bureaucratic accountability and the various means used to control the bureaucracy, including representative bureaucracy. The discussion then critically examines the theory of representative bureaucracy, its assumptions, and predictions. The empirical evidence linking bureaucratic representation to organizational outcomes, including performance, is reviewed. The chapter then introduces the concept of workforce diversity, discusses the distinction between this newer concept and bureaucratic representation, explains how workforce diversity can impact performance, and offers a brief review of the empirical evidence regarding workforce diversity’s effects on performance.


Representative bureaucracy Workforce diversity Performance 


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Authors and Affiliations

  1. 1.Indiana University BloomingtonBloomingtonUSA

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