Decisions About Product

  • Leslie Pendrill
Part of the Springer Series in Measurement Science and Technology book series (SSMST)


Conformity assessment is making a decision about whether a product, service or other entity conforms to specifications. This final chapter deals with putting into use, when making decisions, all the measurement tools given in the intervening chapters to demonstrate to what extent actual measurement results live up to the initial motivations for making conformity assessment (providing consumer confidence; tools for supplier and supplier when ensuring product quality; essential for several reasons, such as health, environmental protection, fair trade and so on) presented in Sect.  1.1.

Quality assurance of product is intimately related, as said previously, to the quality of measurement—comparability of product quality characteristics is obtained by measuring product with comparable measurement, as assured by metrological traceability to agreed and common reference standards.

Measurement uncertainty leads to certain risks of incorrect decisions in conformity assessment. In this closing chapter, the predictions of design of experiment, ‘rules of thumb’ and more insightful judgements about ‘fit-for-purpose’ measurement and optimised uncertainty based on cost and impact, will be revisited with the actual measurement results in hand, such as obtained in the pre-packaged goods example followed throughout the book.


Conformity assessment Product Comparability Risks Decision-making Fit-for-purpose Optimised uncertainty Cost Impact Case studies 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Leslie Pendrill
    • 1
  1. 1.PartilleSweden

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