Satisfaction of Aged Users with Mobility Assistive Devices: A Preliminary Study of Conventional Walkers

  • Josieli Aparecida Marques Boiani
  • Frode Eika Sandnes
  • Luis Carlos Paschoarelli
  • Fausto Orsi MedolaEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1026)


Elderly users’ satisfaction with their walkers was evaluated. A sample of 13 institutionalized aged participants were interviewed and responded to the Quebec User Evaluation of Satisfaction with Assistive Technology (QUEST 2.0) questionnaire, with eight questions that address their level of satisfaction with different aspects of the device. In general, the users reported to be satisfied with their device, with the highest levels of satisfaction with durability and easiness of use. The lowest scores were associated with device weight, ease of adjusting and device stability and safety. The users’ indicated the device safety, easiness of use and comfort as the most relevant aspects of the device. Elderly users’ satisfaction with their mobility devices is likely to correlate with users’ device needs and expectations.


Walkers Elderly Mobility Satisfaction Assistive Technology 



The authors gratefully acknowledge the financial support from CNPq - National Council for Scientific and Technological Development (Process N. 427496/2016-0) and Diku – the Norwegian Agency for International Cooperation and Quality Enhancement in Higher Education (UTF-2016-long-term/10053).


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Josieli Aparecida Marques Boiani
    • 1
    • 2
  • Frode Eika Sandnes
    • 2
    • 3
  • Luis Carlos Paschoarelli
    • 1
  • Fausto Orsi Medola
    • 1
    Email author
  1. 1.Post-Graduation Programme in DesignSao Paulo State University (UNESP)BauruBrazil
  2. 2.Department of Computer ScienceOslo Metropolitan UniversityOsloNorway
  3. 3.Department of TechnologyKristiania University CollegeOsloNorway

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