• Nik Kinley
  • Shlomo Ben-Hur


In this chapter, the authors introduce the fourth component of trust in their Leadership OS model—fairness. Using both their own and previous research, they describe the neural and social underpinnings of fairness and the functions it plays in a leaders’ Operating System—how it affects people’s performance. They introduce a case study (John Mackey at Whole Foods) showing the role and importance of fairness in a leaders’ OS. They then describe practical techniques leaders can use to increase the degree to which their OS enables and supports fairness. Finally, they introduce a checklist leaders can use to test the extent people experience fairness in their OS.


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Copyright information

© The Author(s) 2020

Authors and Affiliations

  • Nik Kinley
    • 1
  • Shlomo Ben-Hur
    • 2
  1. 1.WokingUK
  2. 2.LausanneSwitzerland

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