The LGBTQ-Friendly Clinic Encounter

  • Brian A. Nuyen
  • Maria Carolina Casares
  • Eric Fifield
  • Kevin Johnson
  • Rita S. Lee


It is an inherently vulnerable role to place one’s health and well-being are in the hands of healthcare providers. For patients who identify as LGBTQ, that sense of vulnerability is heightened. Many LGBTQ people fear discrimination, lack of confidentiality, or inadequate health care. Healthcare professionals and supporting staff must strive to make their LGBTQ patients feel safe, welcome, and affirmed. In this chapter, the meaning and importance of “LGBTQ-friendly” professional practice is discussed, as well as how to assure an LGBTQ-friendly clinical encounter.


LGBT health Gender pronouns Patient-centered care Coming out Barriers to care 


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Brian A. Nuyen
    • 1
  • Maria Carolina Casares
    • 2
  • Eric Fifield
    • 3
  • Kevin Johnson
    • 4
  • Rita S. Lee
    • 5
  1. 1.Stanford University School of MedicineStanfordUSA
  2. 2.Georgia State UniversityAtlantaUSA
  3. 3.University of TorontoTorontoCanada
  4. 4.Yale UniversityNew HavenUSA
  5. 5.University of Colorado School of MedicineAuroraUSA

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