Crisis Management Assumptions and Manager Resilience

  • Paulo Yazigi SabbagEmail author
Conference paper
Part of the Springer Proceedings in Business and Economics book series (SPBE)


Assumptions associated with the concept of a crisis and crisis management reveal the fact that managing crises is broader than managing risks. Emotions count. The resilience style of crisis managers provides inferences for redefining the phases of crisis management: prevention, de-escalation, intervention, and recovery.


Crisis Risk Resilience Scale 


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Fundação Getulio VargasSão PauloBrazil

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