Best Practice for Healthcare Transition: Development and Use of the Benchmarks for Transition

  • Susie AldissEmail author
  • Faith Gibson


This chapter focuses on the ‘Benchmarks for Transition from Child to Adult Health Services’. Benchmarks are a healthcare quality performance measurement ‘tool’. They provide clinical teams with standards that services can measure themselves against to see how they are performing, identify gaps in their service and provide a platform to share successful practice initiatives. The Benchmarks for Transition described in this chapter were developed in collaboration with young people, parents and health professionals, using a grant from the Burdett Trust for Nursing.

A successful transition process involves the provision of care that is uninterrupted, coordinated and developmentally appropriate over a period of time before, during and after a young person transfers to adult services. Eight factors and their associated indicators of best practice, which impact upon young people’s and parents/carers’ experiences of timely and effective transition, were developed and refined through an iterative process. This chapter describes the development of the Benchmarks for Transition and we offer suggestions on how they can be used in practice. To offer more practical help we have included an example of their use in one hospital Trust in the UK.

We recommend that clinical teams use the benchmarks, to inform system level strategies, as well as evaluate programmes. We are confident in suggesting that the 12 steps in the benchmark wheel will help clinical teams to build and individualize a transition programme, to score and compare, share best practice and develop associated action plans.


Transition Benchmarking Quality improvement Coordination Young people Young adults Healthcare Long-term conditions 



Thank you to Louise Porter at Leeds Teaching Hospitals NHS Trust for the information about the use of the benchmarks in practice.

The development of the Benchmarks for Transition from Child to Adult Health Services was supported by a grant from the Burdett Trust for Nursing (


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.School of Health Sciences, University of SurreyGuildfordUK
  2. 2.Centre for Outcomes and Experience Research in Children’s Health, Illness and Disability, Great Ormond Street Hospital for Children NHS Foundation TrustLondonUK

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