An Indicator Set for Benchmarking University Internationalization Performance Across Nations

  • Catherine Yuan Gao
Part of the Palgrave Studies in Global Higher Education book series (PSGHE)


This chapter documents the process by which the set of cross-border indicators was developed, beginning with selecting the indicator for each component of university internationalization to deciding the final set. During the process, a series of conceptual and statistical decisions was made to achieve the best balance between the new instrument’s comprehensiveness and usefulness. None of these decisions was easy and some inevitably are arbitrary. This challenge was not unique for Yuan, as other performance measurement designers have encountered it. Documenting the process with every technical detail may serve as a guide for others who intend to develop performance measurements for universities or other public organizations. This chapter concludes with the discussions of the new indicator set’s nature and features, as well as its limitations.


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Catherine Yuan Gao
    • 1
  1. 1.Centre for International Research on EducationVictoria UniversityMelbourneAustralia

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