The Future Use of LowCode/NoCode Platforms by Knowledge Workers – An Acceptance Study

  • Christian PloderEmail author
  • Reinhard Bernsteiner
  • Stephan Schlögl
  • Christoph Gschliesser
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1027)


Knowledge Workers have to deal with lots of different information systems to support daily work. This assumption leads to massive gaps in companies based on the complexity of legacy systems on one hand side and the development of the business processes on the other hand side. Many knowledge workers build their own shadow IT to get efficient process support without thinking about compliance, security, and scalability. One possible solution to deactivate this situation might be the idea of LowCode/NoCode platforms. The question is: Will knowledge workers be using this technology or are they not accepting the new trend? Therefore, the authors conducted a quantitative study based on an online questionnaire (N = 106) to check the acceptance of this upcoming technology for companies in the DACH region. The result of the study is a statement about the future willingness to use.


Knowledge workers LowCode/NoCode Platform Process support Shadow IT 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Christian Ploder
    • 1
    Email author
  • Reinhard Bernsteiner
    • 1
  • Stephan Schlögl
    • 1
  • Christoph Gschliesser
    • 1
  1. 1.Management Center Innsbruck, Management, Communication & ITInnsbruckAustria

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