Case Studies on ISD Agility

  • Yi-Te Chiu
  • Houn-Gee ChenEmail author
  • Yu-Qian Zhu
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1027)


Much attention is paid to information systems development (ISD) agility, which has positive consequences for ISD projects, teams, and their organizations. ISD agility enables organizations to react to ISD-related change with speed and flexibility while constantly contributing to the delivery of value via IS. This article investigates how IS departments maintain their continual readiness for ISD agility. Drawing on a dynamic capability perspective, we suggest that routines underlie ISD agility. The analysis of three high-performing IS departments identifies six aspects of routines conducive to ISD agility: continuous discovery and validation of customer needs, continuous evolution of IT-enabled products and services, resource optimization, continuous integration and deployment, continuous management of risk, and continuous learning. In light of microfoundations, individual competence and mindset, constructive dialogue, and structural arrangements are essential components of routines and ISD agility. Theoretical and practical insights are discussed.


ISD agility Dynamic capabilities Routines Microfoundations 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.School of Information Management, Victoria Business SchoolVictoria University of WellingtonWellingtonNew Zealand
  2. 2.Department of Business AdministrationNational Taiwan UniversityTaipeiTaiwan, R.O.C.
  3. 3.Department of Information ManagementNational Taiwan University of Science and TechnologyTaipeiTaiwan, R.O.C.

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