The SECI Model in Moroccan Context: A Case Study of Payment Solution Software Sector

  • Meriem TalaskouEmail author
  • Lhacen Belhcen
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1027)


Von Krogh [33] has emphasized that knowledge management community claimed the universality of some models in application and conception, Nonaka’s SECI model is one of them. Organizational knowledge creation theory has revolutionized knowledge management discipline through visualizing the conversion of individual tacit knowledge to organizational tacit dissemination. Few voices stated that contextual elements influence the applicability of this model. Consequently, the paradigm of universality is called into question. This article explores, to what extent the four modes of SECI Model exist in the Arab context, particularly in Morocco. For that purpose we used a single case research design, we collected and analyzed rich information from semi-structured interviews, documentation, and taking notes during non-participant observation in a multinational Moroccan company (payment solution software sector), the findings related to the four modes namely socialization, externalization, combination and internalization were very pivotal, explained in details in the rest of the article.


SECI model Culture Universality Organizational knowledge creation 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Hassan II UniversityCasablancaMorocco

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