The Challenge of Designing New Work Systems Towards Effective e-Health Interventions
The design of novel mobile applications for healthcare improves the access, convenience, education, care-quality/effectiveness. To increase the cost-value of integrated healthcare system, new health-related work design should be developed. As the patients are more informed and take an active control decision about their healthcare options, they force the healthcare systems to redesign and change inevitably. The patient empowerment lies to the access of different clinical outcomes information: diseases reliable information, available treatments and management of therapeutically outcomes. This needs to be aligned with caregivers, providers and financiers. Our overall objective is to understand how Portuguese population will respond to eHealth technology design and development for information exchange within healthcare systems and how the healthcare systems cope with new work systems design. Four core interactive work design features were identified that may mediate the effects of intervention in the healthcare outcomes: Social context and support, Contacts with intervention, Tailoring, and Self-management.
KeywordsHuman factors in eHealth Work systems design Healthcare platform design
- 2.Sirockman, M.: Customer-Level Communications in a Digital Age. Artcraft Health (2015)Google Scholar
- 7.Shaw, S., Rosen, R., Rumbold, B.: What is integrated care? An overview of integrated care in the NHS. Evidence for better health care Nuffieldtrust (2011)Google Scholar
- 9.Kodner, D., Spreeuwenberg, C.: Integrated care: meaning, logic, applications, and implications – a discussion paper. Int. J. Integr. Care 2 (2002)Google Scholar
- 10.Healthcare, C.D.W.: Smart Moved for Managing Healthcare Mobility: Rapid mHealth Growth Creates Opportunities and Challenges: CDW Healthcare (2014)Google Scholar
- 12.Stroetmann, K., Jones, T., Dobrev, A., Stroetmann, V.: eHealth is Worth it, The economic benefits of implemented eHealth solutions at ten European sites. eHealth Impact: Luxembourg: Office for Official Publications of the European Communities (2008)Google Scholar