Advertisement

Positive Psychological Interventions Aimed at Managing Territorial Behaviours Within the Organisational Context

  • Chantal OlckersEmail author
  • Llewellyn Ellardus Van Zyl
Chapter

Abstract

Psychological ownership, a psychological state where individuals perceive an object as theirs, has proven to result in positive outcomes and behaviours within the organisational context. However, feelings of ownership may result in increased territorial behaviour at work. Territoriality, a social behavioural construct, has been defined as behaviours or actions emanating from psychological ownership for the purpose of claiming, maintaining or protecting an individual’s target of ownership. Very limited research exists regarding evidence-based positive psychological intervention strategies aimed at the management of territorial behaviours within organisational contexts. The aim of this chapter is to present the theoretical implications of territoriality as well as to provide evidence-based intervention strategies, from a positive psychology perspective, towards managing territorial behaviours within the organisational context.

Keywords

Positive psychological interventions Psychological ownership Territoriality Infringement Possession 

References

  1. Avey, J. B., Avolio, B., Crossley, C., & Luthans, F. (2009). Psychological ownership: Theoretical extensions, measurement, and relation to work outcomes. Journal of Organizational Behavior, 30, 173–191.CrossRefGoogle Scholar
  2. Bolier, L., & Abello, K. M. (2014). Online positive psychological interventions: State of the art and future directions. In A. S. Parks & S. M. Schueller (Eds.), The Wiley Blackwell handbook of positive psychological interventions (pp. 286–309).Google Scholar
  3. Brown, G. (2009). Claiming a corner at work: Measuring employee territoriality in their workspaces. Journal of environmental psychology, 29(1), 44–52.  https://doi.org/10.1016/j.jenvp.2008.05.004.CrossRefGoogle Scholar
  4. Brown, G., Crossley, C., & Robinson, S. L. (2014). Psychological ownership, territorial behavior, and being perceived as a team contributor: The critical role of trust in the work environment. Personnel Psychology, 67, 463–485.  https://doi.org/10.1111/peps.12048.CrossRefGoogle Scholar
  5. Brown, G., Lawrence, T. B., & Robinson, S. L. (2005). Territoriality in organizations. Academy of Management Review, 30(3), 577–594.CrossRefGoogle Scholar
  6. Brown, G., & Robinson, S. L. (2011). Reactions to territorial infringement. Organization Science, 22(1), 210–224.CrossRefGoogle Scholar
  7. Brown, G., & Zhu, H. (2016). ‘My Workspace, Not Yours’: The impact of psychological ownership and territoriality in organizations. Journal of Environmental Psychology, 48, 54–64.  https://doi.org/10.1016/j.jenvp.2016.08.001.CrossRefGoogle Scholar
  8. Brunia, S., & Hartjes-Gosselink, A. M. (2009). Personalization in non-territorial offices: A study of a human need. Journal of Corporate Real Estate, 11(3), 169–182  https://doi.org/10.1108/14630010910985922.CrossRefGoogle Scholar
  9. Cooperrider, D. L. (2018). A time for action: appreciative inquiry, positive peace and the making of a Nobel nomination. AI Practitioner: International Journal of Appreciative Inquiry20(1), 7–18.  https://doi.org/10.12781/978-1-907549-34-2-2.
  10. Cooperrider, D. L., & Whitney, D. (2006). Appreciative inquiry: A positive revolution in change. In P. Holman, T. Devone, S. Cady & Associates (Eds), The change handbook (pp. 275–289). San Francisco, CA: Berrett-Koehler Publishers Inc.Google Scholar
  11. Dawkins, S., Tian, A. W., Newman, A., & Martin, A. (2015). Psychological ownership: A review and research agenda. Journal of Organizational Behavior. Retrieved from  https://doi.org/10.1002/job.2057.CrossRefGoogle Scholar
  12. Edmondson, A. C., & McLain-Smith, D. (2006). Too hot to handle? How to manage relationship conflict. California Management Review, 49(1), 6–31.CrossRefGoogle Scholar
  13. Feather, R. A., Carr, D. E., Reising, D. L., & Garletts, D. M. (2016). Team-based learning for nursing and medical students: Focus group results from an inter-professional education project. Nurse Educator, 41(4), 1–5.CrossRefGoogle Scholar
  14. Grieten, S., Lambrechts, F., Bouwen, R., Huybrechts, J., Fry, R., & Cooperrider, D. (2018). Inquiring into appreciative inquiry: A conversation with David Cooperrider and Ronald Fry. Journal of Management Inquiry, 27(1), 101–114.CrossRefGoogle Scholar
  15. Hogg, M. A., & Terry, D. J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25, 121–140.CrossRefGoogle Scholar
  16. Hung, L., Phinney, A., Chaudhury, H., Rodney, P., Tabamo, J., & Bohl, D. (2018). Appreciative inquiry: Bridging research and practice in a hospital setting. International Journal of Qualitative Methods17(1).  https://doi.org/10.1177/1609406918769444.CrossRefGoogle Scholar
  17. Jussila, I., Tarkiainen, A., Sarstedt, M., & Hair, J. F. (2015). Individual psychological ownership: Concepts, evidence, and implications for research in marketing. Journal of Marketing Theory and Practice, 23(2), 121–139.  https://doi.org/10.1080/10696679.2015.1002330.CrossRefGoogle Scholar
  18. Menard, P., Warkentin, M., & Lowry, P. B. (2018). The impact of collectivism and psychological ownership on protection motivation: A cross-cultural examination. Computers & Security, 75, 147–166.CrossRefGoogle Scholar
  19. Olckers, C., & Du Plessis, Y. (2012). The role of psychological ownership in retaining talent: A systematic literature review. South African Journal of Human Resources Management, 10(2), 1–18.  https://doi.org/10.4102/sajhrm.v10i2.415.CrossRefGoogle Scholar
  20. Olckers, C., & Du Plessis, Y. (2015). Psychological ownership as a requisite for talent retention: The voice of highly skilled employees. European Journal of International Management, 9(1), 52–73.Google Scholar
  21. Olckers, C., & van Zyl, L. E. (2016). The relationship between employment equity perceptions and psychological ownership in a South African mining house: The role of ethnicity. Social Indicators Research, 127(2), 887–901.  https://doi.org/10.1007/s11205-015-0972-z.CrossRefPubMedGoogle Scholar
  22. Olckers, C., & van Zyl, L. E. (2018). Psychometric properties of the psychological ownership questionnaire. Australian Journal of Psychology. Online publication: Retrieved from https://onlinelibrary.wiley.com/doi/pdf/10.1111/ajpy.12232.
  23. Olivier, A. L., & Rothmann, S. (2007). Antecedents of work engagement in a multinational company. SA Journal of Industrial Psychology, 33(3), 49–56.Google Scholar
  24. Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26(2), 298–310.CrossRefGoogle Scholar
  25. Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of General Psychology, 7(1), 84–107.  https://doi.org/10.1037/1089-2680.7.1.84.CrossRefGoogle Scholar
  26. Pierce, J. L., & Peck, J. (2018). The history of psychological ownership and its emergence in consumer psychology. In Psychological ownership and consumer behavior (pp. 1–18). Cham: Springer.Google Scholar
  27. Sartre, J. P. (1969). Being and nothingness: A phenomenological essay on ontology. New York: Philosophical Library/London: Methuen.Google Scholar
  28. Shelton, C. D., & Darling, J. R. (2004). From chaos to order: Exploring new frontiers in conflict management. Organization Development Journal, 22(3), 22–41.Google Scholar
  29. Siu-Man, N., & Xuebing, S. (2018). An investigation into the correlates of collective psychological ownership in organizational context. Cogent Psychology, (just-accepted).Google Scholar
  30. Snyder, C. R., & Fromkin, H. L. (1980). Uniqueness: The human pursuit of difference. New York: Plenum Press.Google Scholar
  31. Stavros, J. M., Torres, C., & Cooperrider, D. L. (2018). Conversations worth having: Using appreciative inquiry to fuel productive and meaningful engagement. Berrett-Koehler Publishers.Google Scholar
  32. Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behaviors. Journal of Organizational Behavior, 25, 439–459.CrossRefGoogle Scholar
  33. Van Zyl, L., Olckers, C., & van der Vaart, L. (2017). Future perspectives on psychological ownership in multi-cultural contexts. In Theoretical orientations and practical applications of psychological ownership (pp. 315–332). Cham: Springer.Google Scholar
  34. Van Zyl, L. E., & Rothmann, S. (2014). Towards happiness interventions: Construct clarification and intervention methodologies. Journal of Psychology in Africa, 24(4), 327–341.CrossRefGoogle Scholar
  35. Van Zyl, L. E., & Stander, M. W. (2014). Flourishing interventions: A practical guide to student development. In M. Coetzee (Ed.), Psycho-social career meta-capacities: Dynamics of contemporary career development (pp. 265–276). New York, NY: Springer.Google Scholar
  36. Van Zyl, L., van der Vaart, L., & Stemmet, L. (2017). Positive psychological interventions aimed at enhancing psychological ownership. In C. Olckers, L. van Zyl, & L. van der Vaart (Eds.), Theoretical orientations and practical applications of psychological ownership (pp. 119–134). Cham: Springer.  https://doi.org/10.1007/978-3-319-70247-6_7.CrossRefGoogle Scholar
  37. Wilson, F. M. (2018). Organizational behaviour and work: a critical introduction. Oxford university press.Google Scholar
  38. Wollman, N., Kelly, B. M., & Bordens, K. S. (1994). Environmental and intrapersonal predictors of reactions to potential territorial intrusions in the workplace. Environment and Behavior, 26(2), 179–194.CrossRefGoogle Scholar

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Chantal Olckers
    • 1
    Email author
  • Llewellyn Ellardus Van Zyl
    • 2
    • 3
  1. 1.Department of Human Resource ManagementUniversity of PretoriaPretoriaSouth Africa
  2. 2.Optentia Research Focus Area, North-West University (VTC)VanderbijlparkSouth Africa
  3. 3.Department of Industrial EngineeringEindhoven University of TechnologyEindhovenThe Netherlands

Personalised recommendations